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XOTX Car Rentals

PRIVACY POLICY

 

LAST UPDATED: February 9, 2024

 

This privacy policy (this “Policy”) for XOTX Car Rentals LLC, a Arizona limited liability company with offices located at [FULL ADDRESS] ("Company," "we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("Process") your Personal Information when you use our services ("Services"), such as when you:

 

  1. Visit our website at https://www.rentxotx.com/ or any website of ours that links to this Policy; or

 

  1. Engage with us in other related ways, including any sales, marketing, or events.

 

To provide you the Services, we must collect Personal Information relating to an identified or identifiable natural person (“Personal Information”).

 

For the avoidance of doubt, this Policy must be read, acknowledged, and agreed to in accordance with our Terms of Service at https://www.rentxotx.com/ (the “Terms of Service”.) Any capitalized terms not defined here will be controlled by the definitions found in our Terms of Service.

 

Please keep in mind that this Policy does not apply to Personal Information collected about you by third-party websites and apps that may post links or advertisements on or otherwise be accessible from our Site. The Personal Information collected by these third-party websites is subject to their own privacy policies and we are not responsible for the privacy practices of those websites and apps.

 

We encourage you to read this Policy in its entirety before using our Site and Services to make sure you fully understand our practices in relation to your data privacy. By accessing or using our Site, and Services, you acknowledge that you have read and agree to this Policy.

 

Questions or concerns? Reading this Policy will help you understand your data privacy rights and choices. IF YOU DO NOT AGREE WITH OUR POLICIES AND PRACTICES, YOU MUST DISCONTINUE USE OF OUR SITE AND SERVICES.

 

If you still have any questions or concerns, please contact us at xotxrental@gmail.com

 

 

  1. WHO PROCESSES YOUR DATA.

 

  1. When you create an account and/or use our Services, your Personal Information is controlled by the Company and/or other affiliates. The list of the relevant data controller that is responsible for the Personal Information collected, processed, and used as described in this Policy can be found below.

 

    1. In relation to services and your XOTX account: 

XOTX Car Rental LLC

  1. WHAT INFORMATION DO WE COLLECT?

    2.1.    We collect Personal Information that you voluntarily provide to us when you register for the Services, express an interest in obtaining information about us or our products and Services when you participate in activities on the Services, or otherwise when you contact us. All Personal Information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such Personal Information.

 

  1. Personal Information Provided by You. The Personal Information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The Personal Information we collect may include the following:

 

  1. Names;

 

  1. Email addresses;

 

  1. Usernames;

 

  1. Passwords; or

 

  1. Sensitive information, when necessary, with your consent or as otherwise permitted by applicable law, in this case being financial data.

 

    1. Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by the applicable payment processor (e.g., Stripe). All Personal Information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such Personal Information.

 

 

  1. HOW DO WE PROCESS YOUR INFORMATION? We process your Personal Information for a variety of reasons, depending on how you interact with our Services, including:

 

  1. To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.

 

  1. To deliver and facilitate delivery of Services to the user. We may process your information to provide you with the requested service.

 

  1. To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.

 

  1. To fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.

 

  1. To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.

 

  1. To send you marketing and promotional communications. We may process the Personal Information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. For more

information, see "WHAT ARE YOUR PRIVACY RIGHTS?" below).

 

  1. To save or protect an individual's vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.

 

 

  1. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

 

  1. Special Disclosures for The EU or UK. The General Data Protection Regulation (“GDPR”) and UK GDPR require us to explain the valid legal bases we rely on in order to process your Personal Information. As such, we may rely on the following legal bases to process your Personal Information:

 

  1. Consent. We may process your information if you have given us permission (i.e., consent) to use your Personal Information for a specific purpose. You can withdraw your consent at any time. Click here to learn more.

 

  1. Performance of a Contract. We may process your Personal Information when we believe it is necessary to fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.

 

  1. Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your Personal Information for some of the purposes described in order to:

 

    1. Send users information about special offers and discounts on our products and Services;

 

    1. Understand how our users use our products and Services so we can improve user experience;

 

  1. Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.

 

  1. Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.

 

    1. Special Disclosures for Canada.

 

  1. We may process your information if you have given us specific permission (i.e., express consent) to use your Personal Information for a specific purpose, or in situations where your permission can be inferred (i.e., implied consent). You can withdraw your consent at any time. Click here to learn more.

 

    1. In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:

 

    1. If collection is clearly in the interests of an individual and consent cannot be obtained

in a timely way;

 

      1. For investigations and fraud detection and prevention;

 

      1. For business transactions provided certain conditions are met;

 

      1. If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim;

 

      1. For identifying injured, ill, or deceased persons and communicating with next of kin;

 

      1. If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse;

 

      1. If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province;

 

      1. If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records;

      2. If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced;

 

      1. If the collection is solely for journalistic, artistic, or literary purposes; or

 

      1. If the information is publicly available and is specified by the regulations.

 

 

  1. WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

 

  1. We may provide your Personal Information to third-party service providers to assist us with:

 

  1. Storing and securing data;

 

  1. Website and platform operations;

 

  1. Cloud storage;

 

  1. Marketing, analytics and fraud detection activities; and

 

  1. Customer service.

 

    1. These service providers are only allowed to use your information in connection with the specific service they provide on our behalf.

 

    1. Mergers or other Situations. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

    5.4.    Law Enforcement. We may also share your Personal Information as required or permitted by law, including to enforce our Terms of Service, or to protect our rights or property or those of others. We may also be required to respond to requests from law enforcement agencies, but only if those agencies meet the standards for obtaining Personal Information consistent with local laws and data protection requirements.

 

 

  1. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES? We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

 

 

  1. HOW LONG DO WE KEEP YOUR INFORMATION?

 

  1. We will only keep your Personal Information for as long as it is necessary for the purposes set out in this Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your Personal Information for longer than the period of time in which users have an account with us.

 

    1. When we have no ongoing legitimate business need to process your Personal Information, we will either delete or anonymize such information, or, if this is not possible (for example, because your Personal Information has been stored in backup archives), then we will securely store your Personal Information and isolate it from any further processing until deletion is possible.

 

 

  1. HOW DO WE KEEP YOUR INFORMATION SAFE?

 

  1. We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any Personal Information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

 

8.1. Although we will do our best to protect your Personal Information, transmission of Personal Information to and from our Services is at your own risk. You should only access the Services within a secure environment.

 

 

  1. WHAT ARE YOUR PRIVACY RIGHTS?

 

 

  1. In some regions (like the EEA, UK, and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your Personal

Information, (ii) to request rectification or erasure; (iii) to restrict the processing of your Personal Information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your Personal Information. You can make such a request by contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.

 

    1. We will consider and act upon any request in accordance with applicable data protection laws.

 

    1. If you are located in the EEA or UK and you believe we are unlawfully processing your Personal Information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: https://ec.europa.eu/justice/data- protection/bodies/authorities/index_en.htm.

 

    1. If you are located in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.

 

    1. Withdrawing your Consent. If we are relying on your consent to process your Personal Information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.

 

    1. However, please note that this will not affect the lawfulness of the processing before its withdrawal, nor when applicable law allows, will it affect the processing of your Personal Information conducted in reliance on lawful processing grounds other than consent.

 

    1. Opting Out Of Marketing & Promotional Communications. You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, replying "STOP" or "UNSUBSCRIBE" to the SMS messages that we send, or by contacting us using the details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non- marketing purposes.

 

    1. Account Information.

 

  1. If you would at any time like to review or change the information in your account or terminate your account, you can:

 

    1. Contact us using the contact information provided.

 

        1. Email: xotxrental@gmail.com

 

      1. Cookies And Similar Technologies. Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or Services of our Services

    9.8.3.    If you have questions or comments about your privacy rights, you may email us at xotxrental@gmail.com.

 

 

  1. WHAT HAPPENS WHEN YOU REQUEST YOUR ACCOUNT OR INFORMATION TO BE DELETED?

 

  1. After you contact us to delete the Personal Information we hold about you, and we verify your identity, we will then close any applicable [INSERT BRAND] account and erase your Personal Information from our systems.

 

    1. Please note that even when you ask us to delete your information, we may be allowed by law to keep certain information (for example, records of transactions or shipments), and we may still retain anonymous information about things like how customers interact with our Services.

 

    1. After we process your request, you will immediately lose access to the following:

 

  1. Your XOTX Car Rentals account;

 

  1. Your XOTX Car Rentals account login and password;

 

  1. Order history with any of XOTX Car Rentals signature Services;

 

  1. Products you have designed and stored and Services you have used;

 

  1. Uploaded images, any stored designs and other Content with any of XOTX Car Rentals signature Services.

 

    1. Deleting your XOTX Car Rentals] account is a permanent change. It cannot be reversed.

 

 

  1. CONTROLS FOR DO-NOT-TRACK FEATURES. Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Policy.

 

 

  1. U.S. APPLICABLE PROVISIONS.

 

  1. This Article 12 (this “US Notice”) is applicable to residents of certain US states that have their own laws and regulations regarding data privacy, such as California, Virginia, Colorado, Connecticut, Utah or Nevada. It describes how we collect, use, disclose, and otherwise process Personal Information, and which rights may be available to residents of these US states upon the effective dates of the respective US state laws and regulations (collectively, “US State Laws”).

 

    1. Depending on your place of residence, and subject to the applicable law in that State, some parts of this US Notice will not be applicable to you.

    12.3.    Your Personal Information. You can learn about the categories of Personal Information we  collect from you, the sources of that information, the purposes for collecting and using that information, and what types of third-party service providers we may share that information with, by reading this Policy.

 

    1. Your Privacy Rights. Depending on your place of residence, and subject to certain limitations under the applicable US State Laws, you may exercise the following rights in relation to your Personal Information:

 

  1. Access: The right to confirm whether or not we are processing your Personal Information, and request we provide you with the following information (including in a portable, and, to the extent technically feasible, readily usable format):

 

    1. The categories of Personal Information we have collected about you;

 

    1. The categories of sources from which we collect your Personal Information;

 

    1. The business or commercial purpose for collecting your Personal Information;

 

    1. The categories of third parties with whom we have shared your Personal Information; and

 

    1. The specific pieces of Personal Information we have collected about you.

 

  1. Correct: The right to correct or update inaccurate or incomplete Personal Information, taking into account the nature of the Personal Information and the purposes of the processing.

 

  1. Deletion: The right to request we delete the Personal Information we have collected from you, with some exceptions.

 

  1. Opt Out: If applicable, you may have the right to tell companies not to sell or share your Personal Information, or to opt-out of the processing of Personal Information for purposes of targeted advertising , sale, or profiling (as defined under the applicable US State Laws).

 

  1. Limit: The right to limit the use or disclosure of sensitive Personal Information. Please note that we do not collect or process sensitive Personal Information for the purpose of inferring characteristics about you.

 

  1. Nondiscrimination: The right not to be discriminated against for exercising any of these rights.

 

  1. Appeal: Where applicable, you may have the right to appeal our refusal to take action on, or respond to, a verified consumer request. Upon receipt of our denial or refusal to take action on, or respond to, a verified consumer request, you may, within a reasonable period of time from the refusal, submit a request to appeal our decision by sending an email to xotxrental@gmail.com or contacting our Customer Service following the information available in the Contact Us section below. Within the time frame established by the applicable US State Laws, we will inform you in writing of any action taken or not taken in response. We will also include a written explanation of the reasons for our decision. If your appeal is denied, you have the right to contact the State Attorney General.

    7.5.    How to Exercise Your Privacy Rights. You, or an authorized agent (where applicable), can exercise these rights with respect to one or more of our signature Services as provided under the Contact Us section below and to the extent applicable to you under the respective US State Laws. In order to exercise your rights, we may have to verify your identity. We will do this by asking you to provide us with certain information we already have to confirm your identity. This can include your contact information, account number, or purchase history details. Authorized agents, where applicable, will be required to provide proof of their authorization and we may also require that you directly verify their identity and the authority of the authorized agent.

 

    1. Notice of Right to Opt Out. We do not sell your Personal Information in exchange for money. However, like many ecommerce companies, we do share your Personal Information with third parties, such as our advertising partners to help show relevant ads based on your interests. If you would like to learn more, or wish to opt-out of the sale or sharing of your Personal Information, please see the Contact Us section below. Please note that we do not knowingly sell or share the Personal Information of individuals under the age of 16 years old.

 

  1. Notice of Financial Incentive.

 

  1. In some instances, we may offer various types of incentives in exchange for the collection of your Personal Information, such as discounts, promotional codes, prices as part of a sweepstake entry or contest, participation in surveys, exclusive offers when you sign up to receive our marketing emails and other programs. The amount and terms of such incentives will be presented to you at the time of the offer or program. When you participate in or sign up for one of these offers or programs, we collect  Personal Information from you, such as identifiers like your name, email address and/or phone number.

 

    1. Because these activities involve the collection of Personal Information as well as the offering of various benefits, they might be interpreted as providing a “financial incentive” under California law. To the extent that we derive value from the collection of your Personal Information, we reasonably estimate the value of the financial incentive to be equal to the value we receive from the Personal Information collected. We estimate the value of a consumer’s Personal Information by directly relating it to the expenses which might be incurred in the provision of each incentive and the collection, storage, and use of such Personal Information in the operation of our business.

 

    1. Participation in our financial incentives is voluntary. You may opt into a financial incentive by following the sign-up or participation instructions provided, and you have the ability to opt out or withdraw at any time by unsubscribing from our marketing communications or terminating the participation in the sweepstake or contest prospectively by following the instructions in the applicable terms.

 

    1. Special Disclosures for Virginia, Colorado, Connecticut and Utah Residents. Unless specifically stated, we do not sell Personal Information to third parties, nor do we process your Personal Information for the purpose of profiling in furtherance of decisions that produce legal or similarly significant effects. However, we do process your Personal Information for targeted advertising purposes. If you would like to learn more, or opt out of the sale or processing of your Personal Information for targeted advertising purposes, please see the Contact Us section below.

 

    1. Special Disclosures for Nevada Residents. Nevada law gives Nevada residents the right to request that a company not sell their Personal Information for monetary consideration to certain other parties.  The right to opt out of the sale of your Personal Information applies even if your Personal Information is not currently being sold.  If you are a Nevada resident and wish to exercise this right, please contact us as indicated under the Contact Us section below.

    7.10.    Special Disclosures for California Residents.

 

  1. California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of Personal Information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared Personal Information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

 

      1. If you are under 18 years of age, reside in California, and have a registered account with Services, you have the right to request the removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g., backups, etc.).

 

      1. CCPA Policy.

 

  1. The California Code of Regulations defines a "resident" as:

 

  1. every individual who is in the State of California for other than a temporary or transitory purpose; and

 

  1. every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose.

 

  1. All other individuals are defined as "non-residents."

 

      1. If this definition of "resident" applies to you, we must adhere to certain rights and obligations regarding your Personal Information.

 

      1. What Categories Of Personal Information Do We Collect? We have collected the following categories of Personal Information in the past twelve (12) months:

 

Category

Examples

Collected

 

 

 

A. Identifiers

Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and

account name

 

 

 

YES

 

B. Personal information categories listed in the California Customer Records statute

 

Name, contact information, education, employment, employment history, and financial information

 

 

YES

C.    Protected    classification characteristics under California

or federal law

 

Gender and date of birth

 

YES

 

D. Commercial information

Transaction information, purchase history, financial details, and payment information

 

YES

 

E. Biometric information

 

Fingerprints and voiceprints

 

NO

 

F. Internet or other similar network activity

Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements

 

 

YES

 

G. Geolocation data

 

Device location

 

NO

H. Audio, electronic, visual, thermal, olfactory, or similar

information

Images and audio, video or call recordings created in connection with our business activities

 

NO

 

I. Professional or employment- related information

Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us

 

 

NO

 

J. Education Information

 

Student records and directory information

 

NO

 

K.    Inferences    drawn    from    other Personal Information

Inferences drawn from any of the collected Personal Information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics

 

 

NO

 

    1. We may also collect other Personal Information outside of these categories instances where you interact with us in person, online, or by phone or mail in the context of:

    a.    Receiving help through our customer support channels;

 

      1. Participation in customer surveys or contests; and

 

      1. Facilitation in the delivery of our Services and to respond to your inquiries.

 

 

  1. CHILDREN. Our Services are not targeted to or meant for use by children under the age of eighteen (18) years old, and children under that age are prohibited from creating an account or otherwise providing their Personal Information, unless down so in accordance with the proscribed method in the Terms of Service. If we become aware that a child under the age of eighteen (18) has provided Personal Information through our Site, we will remove their personally identifiable information from our files. If a parent or guardian becomes aware that their child has provided such information through our Site, the parent or guardian should contact us at xotxrental@gmail.com so that we may respond appropriately.

 

 

  1. CHANGES TO THIS PRIVACY POLICY. From time to time, we may change this Policy to accommodate new technologies, industry practices, regulatory requirements or for other purposes. We reserve the right to modify this Policy at any time in accordance with the applicable law. If we do so, we will post the revised Policy and update the “Last Updated” date at the top, so please review it frequently. In case of material changes, we will also provide notice to you and, where required by applicable law, we will obtain your consent. Notice may be by email to you at the last email address you provided us, by posting notice of such changes on our sites and applicable apps, and/or by other means, consistent with applicable law. Your continued use of the Services will be deemed acceptance thereof.

 

 

  1. CONTACT US.

 

  1. If you have general questions about our Services, would like to update your marketing preferences, make changes to your information, or would like to exercise your rights to access and control the use of your information, please reach out to the Customer Care team as listed below:

 

 

    1. If you have any questions about this Privacy Policy or our privacy practices, please contact our Data Protection Officer by emailing xotxrental@gmail.com

 

    1. You can also make a request in writing to the email as listed above. In the letter, please include your name, email address, postal address and telephone number(s), along with your specific request.

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